HOMELESS…
AND DON’T KNOW WHERE TO START?

Are you at risk of losing your current residence, or having difficulty navigating the various housing programs that are available? Do you need to request financial assistance for rent?

Contact the Dane County Housing Resource Line
help@danecountyhomeless.org

855-510-2323

Option 1: English, Option 2: Spanish, Option 3: Hmong

Whether you are homeless and on the street, in shelter, doubled-up with friends or family, or being evicted, you may be eligible to receive support services. The Housing Resource Line is a one-stop-shop for an assessment of your current situation. Depending on availability, referrals can be made to the agency based housing program that best meets your needs. Caseworkers will also assess your situation and based on qualification for financial assistance, you may be eligible to receive help moving into or maintaining housing.

Wondering where you will sleep tonight?

The Dane County Housing Resource Line connects you to area shelters.

855-510-2323

Option 1: English, Option 2: Spanish, Option 3: Hmong

When you call the Housing Resource Line, it will give you different options for more information on how to access area shelters.
1 – 2-1-1 (United Way of Dane County): 2-1-1 provides help finding resources such as food, employment, utility assistance, and health care. Available 24/7.
2 – Single Women’s Shelter (Salvation Army): Arrive at 630 East Washington Avenue at 5:00 p.m. for dinner with an intake to follow.
3 – Family Shelter (Salvation Army): Contact the Housing Resource Line and express the need for shelter or report to 630 East Washington Avenue.
For information about changes to the family shelter, please click on the following documents: Changes to The Salvation Army’s Family Shelters and Family Shelter FAQ
For information about cold weather nights, please click on the following document: Cold Weather Night Protocol
4 – Single Men’s Shelter (Porchlight): Arrive at Grace Episcopal Church located at 116 West Washington Avenue on the Capital Square. Intake hours begin at 5:00 p.m.
5 – Domestic Abuse Helpline (Domestic Abuse Intervention Services (DAIS)): Available 24/7 for resources and information on how to access services.
6 – Youth Services Crisis Hotline (Briarpatch): Available 24/7 for resources and information on how to access youth services.
7 – Housing Resource Desk (Available between 8:00 a.m. and 4:30 p.m., Monday-Friday): Information, referral, housing application assistance, tenant/landlord mediation and requests for financial assistance.
8 – Coordinated Intake (Available between 8:00 a.m. and 4:30 p.m., Monday-Friday): Information, referral, VI-SPDAT appointments and requests for financial assistance.

Please Note: The Dane County Housing Resource Line does not manage shelter or program wait lists. While the resource line can assist with determining whether you are eligible for various programs, screening within each specific program is still necessary.

To download a flowchart of the Housing Resource Line, please click here.

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Not from Dane County and looking for information on other areas in the state?  Visit our links for additional information. 

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