How to Access Coordinated Entry Homeless Services During COVID-19
Coordinated Entry (CE) screening and assessments, including VI-SPDAT assessments, will be conducted over the phone. For the safety of those we serve, Coordinated Entry Homeless Services staff will not be meeting with participants at The Beacon at this time.
To leave a message for Coordinated Entry Homeless Services staff, call
(608) 826-8019 or complete the CE Contact Form.
CE staff will be monitoring messages and returning phone calls within 24 business hours. CE hours are Monday–Friday from 8:30 a.m. to 4 p.m.
Housing Resource Sheets:
Coordinated Entry is a process developed to ensure that all people experiencing a housing crisis have fair and equal access to housing services and assistance. Through Coordinated Entry, households in need of assistance are quickly identified, assessed for, referred, and connected to housing and assistance based on their strengths and needs.
Coordinated Entry is one way that some housing programs enroll individuals and households identified as those in our community with the greatest housing and service needs. This includes individuals and households that have been sleeping in Emergency Shelter, outside, or in a vehicle, and have experienced long-term homelessness.
The tool utilized in Dane County to identify and prioritize those individuals is called the VI-SPDAT or the Vulnerability Index Service Prioritization Decision Assistance Tool.
WHAT is the VI-SPDAT?
The VI-SPDAT is an assessment used by our community, among many others, to measure vulnerability and housing needs. The assessment, which is completed in person, is comprised of a series of personal questions about an individual or family’s history of housing and homelessness. The responses help to determine the order in which people may be contacted for housing units filled from our community’s Housing Priority List.
WHO is the VI-SPDAT for?
The VI-SPDAT is intended for individuals or families sleeping primarily in Emergency Shelter, outside, or in a vehicle.
WHY complete a VI-SPDAT Assessment?
The purpose of completing a VI-SPDAT assessment, for those who are eligible, is to be placed on Dane County's Housing Priority List. Depending on their needs, households on The Housing Priority List are eligible for one of two types of housing programs: Rapid Re-Housing or Permanent Supportive Housing. The two housing programs types exist for both adults with no minor children in the household, as well as adults with minor children in the household.
WHEN can a person complete the VI-SPDAT in Dane County?
Individuals or households in Dane County experiencing seven consecutive nights sleeping in Emergency Shelter, in a vehicle, or outside, are eligible to complete our community's Coordinated Entry assessment, the VI-SPDAT.
WHERE is the VI-SPDAT completed?
VI-SPDATs are completed in person with a Dane County Coordinated Entry Staff member or trained outreach worker. Please refer to the box below for information about CE access points.
BUT what about individuals in Dane County who are eligible for the assessment but not located in Madison?
Coordinated Entry Staff are available by appointment in the following three Dane County locations: Sun Prairie, Stoughton, and Middleton. Please contact Coordinated Entry at
(608) 826-8019 for more information.
Coordinated Entry is available, in person, at The Beacon, Monday-Friday from 8:30 a.m. to 4 p.m.
If you have questions about Coordinated Entry, please call (608) 826-8019.
The CE system and CoC, EHH, ESG funded and other participating housing and supportive services must comply with the nondiscrimination and equal opportunity provisions of Federal civil rights laws including the following:
Fair Housing Act prohibits discriminatory housing practices based on race, color, national origin/ancestry, religion, sex, age, family/familial status, disability/handicap, actual or perceived sexual orientation, lawful source of income, gender identity, marital status, domestic abuse/sexual assault/stalking victims, military discharge status, physical appearance, political beliefs, student status, domestic partnership, tenant union association, genetic identity, citizenship status, Section 8 housing voucher participant, nonreligion and homelessness.
Section 504 of the Rehabilitation Act prohibits discrimination on the basis of disability under any program or activity receiving Federal financial assistance.
Title VI of the Civil Rights Act prohibits discrimination on the basis of race, color, or national origin under any program receiving Federal financial assistance.
Title II of the Americans with Disabilities Act prohibits public entities, which includes State and local governments, and special purpose districts, from discriminating against individuals with disabilities in all their services, programs and activities, which include housing, and housing related services such as housing search and referral assistance.
Title III of the Americans with Disabilities Act prohibits private entities that own, lease and operate places of public accommodations, which include shelters, social service establishments, and other public accommodations providing housing, from discriminating on the basis of disability. If you feel you have been treated unfairly due to any of the above reasons, you may file a discrimination complaint. Information on how to file a complaint can be found on the City of Madison’s website at:
Information and complaint forms are available at assessment hubs. Assessment hubs will post information on how/where to file a complaint.
For information regarding your rights and responsibilities within the Coordinated Entry System, please review the Dane County Coordinated Entry Participant Rights and Responsibilities Form. (En Español)