Coordinated Entry (CE) Homeless Services has walk-in hours at
The Beacon, Monday–Friday from 9 a.m. to 12 p.m. and from
1 p.m. to 4 p.m. in office 207.
To leave a message for CE Homeless Services, call (608) 826-8019 or complete the CE Contact Form.
Staff will be monitoring messages and returning phone calls within 24 business hours. CE Homeless Services hours are Monday–Friday from 8:30 a.m. to 4 p.m.
Coordinated Entry is a process developed to ensure that all people experiencing a housing crisis have fair and equal access to housing services and assistance. Through Coordinated Entry, households in need of assistance are quickly identified, assessed for, referred, and connected to housing and assistance based on their strengths and needs.
Coordinated Entry is one way that some housing programs enroll individuals and households identified as those in our community with the greatest housing and service needs. This includes individuals and households that have been sleeping in emergency shelter, outside, or in a vehicle, and have experienced long-term homelessness.
The tool utilized in Dane County to identify and prioritize those individuals is called the VI-SPDAT or the Vulnerability Index Service Prioritization Decision Assistance Tool.
For an overview of the VI-SPDAT, including what it is and who is eligible to complete it, please click the orange button below.
The CE system and CoC, EHH, ESG funded and other participating housing and supportive services must comply with the nondiscrimination and equal opportunity provisions of Federal civil rights laws including the following:
Fair Housing Act prohibits discriminatory housing practices based on race, color, national origin/ancestry, religion, sex, age, family/familial status, disability/handicap, actual or perceived sexual orientation, lawful source of income, gender identity, marital status, domestic abuse/sexual assault/stalking victims, military discharge status, physical appearance, political beliefs, student status, domestic partnership, tenant union association, genetic identity, citizenship status, Section 8 housing voucher participant, nonreligion and homelessness.
Section 504 of the Rehabilitation Act prohibits discrimination on the basis of disability under any program or activity receiving Federal financial assistance.
Title VI of the Civil Rights Act prohibits discrimination on the basis of race, color, or national origin under any program receiving Federal financial assistance.
Title II of the Americans with Disabilities Act prohibits public entities, which includes State and local governments, and special purpose districts, from discriminating against individuals with disabilities in all their services, programs and activities, which include housing, and housing related services such as housing search and referral assistance.
Title III of the Americans with Disabilities Act prohibits private entities that own, lease and operate places of public accommodations, which include shelters, social service establishments, and other public accommodations providing housing, from discriminating on the basis of disability. If you feel you have been treated unfairly due to any of the above reasons, you may file a discrimination complaint. Information on how to file a complaint can be found on the City of Madison’s website at:
Information and complaint forms are available at assessment hubs. Assessment hubs will post information on how/where to file a complaint.
For information regarding your rights and responsibilities within the Coordinated Entry System, please review the Dane County Coordinated Entry Participant Rights and Responsibilities Form. (En Español)