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Housing Navigation Services

The Beacon  
Office 201

(608) 299-4128, Ext. 1

Urban Triage Housing Navigation Logo.png

Housing Navigation Services (HNS) provides services at the following times and locations:

  • The Beacon (Walk-in hours): Monday, Tuesday & Wednesday 9:00 am to 4:00 pm

  • Porchlight Men's Shelter: Wednesday evenings 5:30 to 7:00 pm (for shelter guests only)

  • Urban Triage (147 S. Butler St): Friday mornings 8:00 am to 12:00 Noon by appointment only.

  • Porchlight Safe Haven: Friday afternoon 1:00 pm to 3:00 pm by appointment only (for shelter guests only)

In-person Housing Navigation Services are provided to people experiencing homelessness who are using shelter or living outside and not enrolled in another program who provides navigation services.

Housing Navigation staff focus on the following services:
  • Identify barriers to housing and help develop a progress plan to overcome those barriers.
  • Assist with the application process when looking for housing in the private market.
  • Guide individuals and families with subsidized housing applications and opportunities.
  • Help make connections to transitional housing programs, if needed.
For people who are doubled up (staying with others/not on the lease or self-paying in a hotel), or facing housing insecurity (in housing and need to move to a different apartment), they can access resources available on the Housing Navigation website.
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